Term and Conditions

Welcome to Our Magical World!

Dear Valued Customer, welcome to Fortune Sales Store! We’re delighted to have you explore our collection of enchanting costumes and accessories. These Terms and Conditions are designed to create a transparent and magical shopping experience for everyone. By accessing our website and making purchases, you agree to these terms, so please read them carefully.

🏰 Website Access and Account Responsibility

Our website is your portal to a world of fantasy fashion, available to users worldwide with some regional restrictions.

Your Responsibilities:

• Provide accurate and complete information when creating an account
• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized account activity
• Ensure you are of legal age in your jurisdiction to purchase our products
• Use our website only for lawful purposes

🎭 Products and Services Description

At Fortune Sales Store, we specialize in bringing your fantasy wardrobe dreams to life with our carefully curated collection.

Our Product Range Includes:

• Adult Mermaid Costumes & Accessories
• Bedroom Costumes & Playwear Lingerie
• Bodysuits & Teddies
• Classic & Horror Halloween Costumes
• Festival Accessories and much more!

Product Information:

• We strive to display product colors and details as accurately as possible
• Minor variations may occur due to monitor settings and photography
• All measurements provided are approximate
• Some items may have specific care instructions for preservation

📦 Ordering and Payment Terms

Placing an order with us is the first step toward your magical transformation!

Order Process:

• All orders are subject to product availability
• Order confirmation does not guarantee final acceptance
• We reserve the right to cancel orders for any reason
• You will receive order confirmation via email

Accepted Payment Methods:

• Visa
• MasterCard
• JCB
• PayPal

Pricing Policy:

• All prices are in US Dollars unless otherwise specified
• We reserve the right to adjust prices without prior notice
• Sale prices are valid only during the promotion period
• You are responsible for any customs duties or import taxes

🚚 Shipping and Delivery

We work tirelessly to ensure your magical items reach you in the most efficient way possible!

Processing Time:

• Orders are processed within 1-2 business days after payment confirmation
• You’ll receive shipping confirmation with tracking information

Shipping Options:

• Standard Shipping – $12.95 via DHL or FedEx (10-15 business days after shipment)
• Free Shipping – Available for orders over $50 via EMS (15-25 business days after shipment)

Delivery Considerations:

• Delivery times are estimates and may vary
• Customs processing may cause additional delays
• You are responsible for providing accurate shipping address
• Risk of loss passes to you upon delivery confirmation

🔄 Returns, Exchanges and Refunds

Your satisfaction is our priority, and we’ve designed our return process to be as magical as our products!

Return Policy Overview:

• Returns and exchanges accepted within 15 days of receipt
• Items must be in original condition: unworn, unwashed, with all tags attached
• Original packaging must be included
• Return shipping costs are customer’s responsibility unless item is defective

Non-Returnable Items:

• Intimate apparel (Bedroom Costumes & Playwear Lingerie, Bodysuits & Teddies, Hosiery)
• Body accessories that contact skin directly
• Sale items marked as final sale
• Custom or personalized items
• Used or damaged items not in original condition

Refund Process:

• Refunds to original payment method: 7-10 business days after return processing
• Store credit: Processed within 24 hours of return approval
• The refund will appear on your statement within 1-2 billing cycles

© Intellectual Property Rights

Our magical creations are protected by intellectual property laws to maintain the uniqueness of our brand.

Our Protections Include:

• All website content, designs, and product images are our property
• The Fortune Sales Store name and logo are trademarks
• Product designs may be protected by copyright and design rights
• Unauthorized use of our intellectual property is prohibited

Permitted Use:

• You may view and display our website content for personal use
• You may share product links with proper attribution
• Personal use of purchased products is encouraged and celebrated!

🛡️ Liability Limitations

While we strive for perfection in every magical creation, we must establish certain limitations to ensure we can continue bringing joy to all our customers.

Our Liability Scope:

• We are not liable for indirect, incidental, or consequential damages
• Our total liability is limited to the purchase price of your order
• We are not responsible for delays beyond our reasonable control
• We do not guarantee uninterrupted or error-free website access

Your Acknowledgment:

• You assume responsibility for proper product use and care
• You understand that costumes are for entertainment purposes
• You agree to use products safely and appropriately

📝 General Provisions

Governing Law:

These terms are governed by the laws of the United States, specifically the state where our headquarters is located.

Changes to Terms:

We reserve the right to modify these terms at any time. Continued use of our website constitutes acceptance of updated terms.

Contact Information:

For any questions about these Terms and Conditions, please contact our magical customer service team:

• Email: [email protected]
• Response Time: 1-2 business days
• Address: Fortune Sales Store, 1199 Loving Acres Road, Kansas City, US 64111

🎉 Thank You for Choosing Fortune Sales Store!

We appreciate you being part of our magical journey. Your trust allows us to continue creating enchanting experiences and fantastic costumes for all your special moments. Should you have any questions or need assistance, our friendly customer service team is always here to help make your experience as magical as our products!

Where every delivery is magical, and your satisfaction is our happy ending!